Time and money

“Researchers Hal Hershfield and Cassie Mogilner surveyed more than 4,000 Americans to determine whether they valued time or money more, and how happy they were. A clear majority, 64%, preferred money, but those who valued time were happier. Nor was it only the those rich enough to not stress about money who preferred time; after they controlled for income, the effect remained. Older and married people with children were more likely to value time. But it isn’t just the availability of time that matters, it is valuing it if you’ve got it. ” (The Guardian Weekly, Nov 4, 2016)

What I find I resent is the way that companies are constantly finding ways of eating up your time, making you do things that previously they did. An example, on the blog itself, is Disqus. This software handles comments and presents strings of subjects you can follow and comment on. Fine. But have a technical problem and chances are that you can never resolve it. They apparently don’t have any customer service function. Recently I recently a straightforward question to other users on their blog. Three weeks later I still have had no answer to my query. I don’t blame the users, who are supposed to help you, instead of the company. They are probably stressed out too.

And then, companies want you to “tell them how they did” and fill in a survey.  Look guys, why don’t you do two things: look at your sales graph, which tells you most of what you want to know, viz: if it’s going down you have a problem, eh?   Secondly, actually go out with your sales force and talk to actual customers.  Duh!  Stop wasting our time!

Yes, I value time over money, as any Epicurean should.

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