Complaining about service when things get really bad (2). See yesterday’s posting

Still no favorable resolution? Fortunately, there are third-party programs that can help. If you paid with a credit card, the federal Fair Credit Billing Act and the policies of credit card issuers help you withhold payment for goods and services you think  are defective or not delivered as promised. If you cannot resolve the matter with …

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Complaining about service (part 1)

Although most of us gripe about service headaches to family and friends we seldom—studies show it’s as few as one out of four—complain to the company that dropped the ball. And many consumers who do complain to businesses do so ineffectively. A lot of consumers remain silent because it seems like too much trouble to …

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Younger people today don’t have the IQ they used to have

Our IQ levels are gradually falling compared with previous generations, if IQ tests are an accurate gauge of intelligence. Scientists in Norway analysed scores achieved by 730,000 young men, born between 1962 and1991, who did IQ tests as part of their national service. They found that for many years the IQ levels of entrants rose by …

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The hypocrisy of the Amazon-using classes

“Great abundance is heaped up as a result of brutalizing labor, but a miserable life is the result”. (The Essential Epicurus”, by Eugene O’Connor, Great Books in Philosophy series) Well, that was prescient!  What immediately comes to mind is Amazon – huge numbers of people working long hours at pitiful wages so that we can …

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Lying to children about death

The Winter edition of “Free Mind”, published by the American Humanist Association, carries an article headed, “No, we shouldn’t lie to our children about God and death”.   it quotes a Wall Street Journal article advising parents to tell their children that God and heaven are real, even if they don’t believe it.  The reason …

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